Frequently asked questions.

• What areas do you serve?

  We cover West Des Moines and about a 25-mile radius — including Des Moines, Clive, Waukee, Urbandale, Windsor Heights, Johnston, Ankeny, Grimes, Norwalk, Altoona, and Pleasant Hill. If you're not sure whether you're in our area, just ask when you request a quote.

• What's included in a standard cleaning?

  Standard cleaning is our routine service — kitchens (counters, stovetop), bathrooms (toilets, sinks, mirrors, tubs and showers), floors (vacuum and mop), dusting reachable surfaces, emptying trash, and a general tidy. It's the visit that keeps things feeling fresh week after week.

• What's the difference between standard and deep cleaning?

  Deep cleaning covers everything a standard clean does, plus the details that don't need attention every visit — baseboards, door frames, inside the microwave and oven, light fixtures, vent covers, and heavier build-up in kitchens and baths. We recommend it for first-time cleans, seasonal resets, or before company arrives.

• Do I need to be home during the cleaning?

  You don't. Some customers are home, some are at work, some run errands — it's completely up to you. If you'll be out, we'll coordinate access ahead of time and lock up when we leave.

• Do you bring your own supplies?

  Yes — we bring cleaning supplies, cloths, and equipment. If you have specific products you'd prefer we use (for allergies, pets, or preference), just let us know when you request your quote and we're happy to accommodate.

• Do you clean homes with pets?

  Absolutely. Just let us know a bit about your pets in advance so we can plan accordingly.

• How does pricing work?

  Every service is flat-rate, based on your home size and the type of cleaning you need — not hourly. Starting prices: Standard from $70, Deep from $90, Move-in or Move-out from $100. Additional rooms are $20 standard, $35 deep, $45 move. For an exact quote, tell us about your home and we'll get back to you the same day.

• What's the $25 deposit for?

  The deposit secures your appointment and is applied toward your final cost — it's not an extra charge. If you need to cancel with more than 24 hours' notice, the deposit is refunded or moved to your next appointment.

• How do I reschedule or cancel?

  Just reach out by email as soon as you know. We ask for at least 24 hours' notice on cancellations so we can offer the slot to someone else.

• Are you available year-round?

  Yes — with adjusted availability during the school year. Summer is our most active season since we're teachers, and we work around our school schedules during the fall, winter, and spring. When you request a quote, we'll let you know what times we have open.

• How do I get started?

  Fill out the quote form and tell us a little about your home — size, type of cleaning, and how often. We'll get back to you the same day with an exact price and a couple of times we can come out.

Still have questions? Just ask when you request your quote.